Complaints

How to Address Restaurant Customer Service Complaints

Dealing With Unhappy Customers Can Be Difficult

 

How you handle customer complaints determines whether or not they return to your restaurant. Up to 95% of customers are guaranteed to come back to your restaurant if you respond to their service complaints appropriately and in a timely manner. It shows them that you have good business sense and judgment. The following are ways you can make your customer’s experience of your restaurant worthwhile, even if they have been let down by some aspect of the service. Read More »